Delivery and Refund Policy

FAQ

1) How long will the delivery process take?

Once you placed your order, we will arrange for shipping the next day. The delivery duration would take roughly 2-5 days. 

2) How long before the exchange or refund policy ends?

7 days from the date the customer receives the package.

3) What are the reasons for exchange or refund of products?

We only accept exchange or refund if the product is badly damaged or there is a defect. Pictures are required as proof, you can send us your picture via email at info@sunshinenestbirdnest.com or whatsapp 017-9577749.

4) What is the refund policy?

We do not provide refund unless there is no stock available for an exchange.